The Ombudsman Specialist provides a support role for the Ombudsman Group by providing intake for new referrals; and assistance with inbound phone calls. The Ombudsman Specialist will act as a conduit that customers may utilize if they are dissatisfied with the resolution of an issue or experience they have had with other business units. The Ombudsman Specialist is knowledgeable in loan servicing practices and using this knowledge, researches and identifies any aspect of the account that appears unreasonable or improper. Ability to manage time and prioritize tasks coupled with excellent customer service skills will be critical to proficient job performance. Duties: * Provide superior customer service and communicate effectively with customers and internal departments * Adheres to RESPA guidelines and achieves Company standards for dispute resolution * Creating tasks for all incoming inquiries and disputes * Weekly report verification to ensure timeline adherence * Manages multiple projects with competing interests for time
Specs: * 4-Year Degree or Equivalent Job Experience * Strong Written and Verbal communication skills * Strong organizational and time management skills * Proven ability to handle stressful situations and effectively manage a high volume workload * Prior Mortgage Servicing Experience * Knowledge of mortgage laws and regulations * Strong interpersonal skills * Conflict Resolution and Negotiation Skills We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing....passionate people to join our team in the role of Barista. This is a Part Time opportunity with shifts starting from 6 AM to 10 AM Monday... ...and all other equipment on a daily basis Input orders into cash register system and collect payment from customer. Take...
...Our state-of-the-art urgent care facility in Belmont, NH. issearching for a full-time Nurse Practitioner or Physician Assistant that has at least 2+ years ofemergency medicine or 3+ years' experience in high volume urgent care, whichincludes the ability to manage adult...
...recycling equipment as needed. The welder will be responsible for fabricating and joining metals and other materials, using the appropriate... ...a metal recycling shredder and other industrial equipment. Welds various steel components with ARC and MIG welding equipment....
...who do not meet these qualifications will not be considered. A staffing opportunity is available for experienced pharmacists in Fishers, IN, offering a 9-10 week contract with potential for contract-to-hire based on performance. The role involves working under the...
**Job Title: Part-Time Medical Receptionist****Job Description:** We are seeking a highly organized and personable Part-Time Medical Receptionist to join our healthcare team. The ideal candidate will play a pivotal role in ensuring that our patient's experience is pleasant...