WEBCO MFG is a growing local business united under one aim: "GIVE THE CUSTOMER WHAT THEY WANT, WHEN THEY WANT IT, & HOW THEY WANT IT". This aim extends not only to our external customers, but also to our internal ones. We don't over hire or over staff and pride ourselves on being Home Grown & Employee Owned. We are seeking a friendly and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will provide exceptional service to our customers through multiple channels, including phone, email, and in-person interactions. This role requires strong communication skills, a positive attitude, and a passion for serving. Salary: $50,000 – $60,000 per year Job Type: Full-time Location: Olathe, KS 66062 Ability to Relocate: Must relocate before starting work (Required) Job Duties Respond to customer inquiries and resolve issues in a timely and professional manner. Utilize computerized systems to manage customer information and update records. Provide clients with information and assist customers with inquiries. Collaborate with the client team to maintain relationships with current clients. Enter customer data into our database with precision and accuracy. Work in a fast-paced environment and adapt to changing priorities. Skills and Requirements Proven experience in a customer service or customer relations role. Proficiency in data entry and Excel. Excellent communication and interpersonal skills. Experience with computerized systems and software. A positive attitude and a strong commitment to customer satisfaction. Benefits 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program Vision insurance ESOP - Employee Stock Ownership Plan Best in Class Benefits Package Work Location: In person #J-18808-Ljbffr WEBCO Manufacturing, Inc.
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