Job Description

Peabody, United States | Posted on 06/20/2025

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Euro-American Air Freight Forwarding Co., Inc., considers all of these variables when extending an offer of employment.

Position Summary:

The Import/Export Transportation Coordinator regularly and directly interfaces with clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish.

Essential Duties & Responsibilities:

• Maintain services toward customer's satisfaction & excellence through good communication & coordination with customer/carriers & affiliated business suppliers/partners. Issue quotes to clients.
• Rate files in accordance with client rates/quotes.
• Finalize files with billing charges, complete billing invoices, and vendor invoices for payment.
• Complete additional duties as assigned.

Import

• Processing and handling of both air and ocean import shipments.
• Track and trace shipments to their final destination.
• Communicate with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, and Container Freight Stations to ensure smooth coordination.
• Arrange clearance and delivery to customer facilities.
• Take proactive and proper action whenever needed to avoid delays or problems.
• Prepare reports and/or advise clients of shipment status.

Export

• Processing and handling of both air and ocean export shipments including scheduling pickup, booking, issuing shipment documentation, and sending pre-alerts.
• Track and trace shipments to their final destination.
• Communicate with shippers, truck carriers, handling agents, airlines, and overseas agents to ensure smooth coordination.
• Take necessary steps for regulatory compliance set forth by TSA, Export Customs, and any other federal agencies required.

Requirements

• Industry experience (Import/export), preferred but not required.
• Exceptional Customer Service skills (verbal and written).
• Detail-oriented, self-motivated, with exceptional problem-solving skills.
• Effective communication within internal departments, other regional branches and offices, and all external contacts.
• Good organizational skills and the ability to learn and retain information to build core industry-related skills.
• Knowledge of and ability to organize using Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus.

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