Job Description

Medical Receptionist

Job Title: Medical Receptionist

Location: Charlotte, NC

Industry: Healthcare

Pay: $18 - $21 per hour

About Our Client:

Our client is a reputable healthcare organization dedicated to providing innovative and compassionate care to patients with arthritis, osteoporosis, and related conditions. They are recognized for their commitment to excellence and have a team of world-renowned physicians.

Job Description:

We are seeking a dedicated Medical Receptionist to join a busy front desk team. This role involves welcoming patients, managing check-in procedures, and assisting with appointment scheduling in a fast-paced environment.

Key Responsibilities:

• Greet patients and facilitate the check-in process.
• Verify insurance information and collect copays.
• Update patient demographic information in the system.
• Check physician schedules for errors and confirm patient appointments.
• Schedule follow-up visits upon patient checkout.
• Manage appointment voicemails and return calls to schedule appointments.

Qualifications:

• Minimum of 2 years of experience in a medical front desk role, preferably in a busy physician's office or specialty group.
• Knowledge of insurance verification processes and various plans.
• Familiarity with HIPAA regulations and protocols.
• Excellent communication skills with a polished and professional demeanor.
• Ability to multitask effectively and work collaboratively within a team.

Perks:

• Competitive benefits package.
• Opportunity to work with a team of esteemed healthcare professionals.
• A collaborative and supportive work environment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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