Job Description
Position Purpose:
To provide “Best in Class” Property Management services to SK Medical Management properties with a focus on taking ownership of SK Medical Management’s tenants’/customers’ overall experience. The Property Manager will be responsible for maintaining and enhancing the physical environments of the properties, as well as optimizing their financial performance, to position these properties as top performers in the competitive market.
Essential Job Functions:
· Ensure a “Best in Class” experience to SK Medical Management’s tenants/customers by maintaining a consistently high level of service/responsiveness.
· Coordinate marketing and leasing activities for properties, conduct space showings, qualify prospective tenants, and negotiate new leases and lease renewals. Preparation of property/marketing reports to 3rd party clients.
· Coordinate tenant move-ins and move-outs, and walk-throughs with tenants.
· Identification of cost containment measures.
· Responsible for supervising, planning, budgeting, and control of operating and capital expenditures. Preparation of annual budgets, forecasts, management plans, monthly financial reports, and variance reports. Provide explanation for variances with documentation.
· Oversight, training, and management of staff allocated to portfolio.
· Regular monitoring of the competitive marketplace. Ensure that SK Medical Management managed properties are effectively positioned to compete for, win, and retain quality tenants.
· Responsible for maintaining and enhancing the interior and exterior physical attractiveness of SK Medical Management’s managed properties through effective management of internal team as well as service providers. Attention to detail as well as strategic consideration of capital improvements is a high priority.
· Site inspections and adherence to preventative maintenance schedules as well as Fire and Life Safety processes.
· Provide oversight and management of current vendors through relationship building and accountability.
· Manage the financial performance of assigned SK Medical Management properties.
· Manage current vendor relationships and seek out vendors who are high quality, dependable and cost effective that represent SK Medical Management’s high standards.
· Adherence to Property Management operational policies and procedures.
· Ensure management and supplier agreements are appropriately documented and mitigate risk to SK Medical Management and its investors/clients.
· Responsible for management, training and oversight of staff assigned to property, such as day porters, as well as relationships with service technicians to ensure tenant requests and work orders are completed in a timely and professional manner.
· Ensure that all MIOSHA/OSHA requirements are met at each Property. Monitor upkeep and adherence to Safety Manuals.
· Manage tenant improvement projects and common area improvement projects at sites.
Educational/Experience Requirements:
· Prior recognition as an employee that provides excellent internal and external customer service.
· Knowledge of building systems, HVAC, Electrical, Plumbing, Fire & Safety.
· Experience with financial reports and ability to provide financial analysis.
· Moderate to high energy and constant positive attitude.
· Excellent oral and written communication skills.
· Use of various computer software applications related to general business practices.
· Bachelor’s degree preferred and evidence of continuing education.
· Participation in professional and community organizations preferred.
Skills/Attributes:
· Relationship builder.
· Strong business acumen.
· Financial skills.
· Leadership skills.
· Oral/written communication skills.
· Business development skills.
· Passion for excellence.
· Quality driven.
· Shared values in line with SK Medical Management’s Founding Principles.
· Team builder.
· Transactional skills.
· Visionary.
· Strong time management skills.
· Easily adaptable to change.
Performance Measures:
· External and internal customer satisfaction index improvement year over year based on pre-established written goals.
Company DescriptionAs a family business, KIRCO takes great pride in our award-winning heritage, extending back four decades. KIRCO has built a legacy of real estate excellence based on our ability to provide clients with increased value from their real estate holdings. It is all about our associates, working within a framework of business ethics, social and community responsibility, and customer focus that empower our professionals. We work hard to build real estate value every day.
As a family business, KIRCO takes great pride in our award-winning heritage, extending back four decades. KIRCO has built a legacy of real estate excellence based on our ability to provide clients with increased value from their real estate holdings. It is all about our associates, working within a framework of business ethics, social and community responsibility, and customer focus that empower our professionals. We work hard to build real estate value every day.
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