Sales & Customer Success Specialist Job at Headhunter Insider, New Castle, PA

WSs3N1lQc0ZWSE1Ld0wrMXZ5WHNaa3VDL2c9PQ==
  • Headhunter Insider
  • New Castle, PA

Job Description

Sales & Customer Success Specialist

Do you thrive on solving problems, building strong customer relationships, and driving profitable growth? We’re searching for a proactive and customer-focused professional who can deliver exceptional service while uncovering opportunities to win more business. In this role, you’ll be the trusted voice for key accounts — ensuring their needs are met, issues are resolved, and every interaction reflects our commitment to excellence.

What You’ll Do

  • Be the go-to resource for customers — responding to inquiries, tracking order progress, and providing expert product guidance.

  • Recommend materials and specifications to ensure each customer gets the right solution for their unique application.

  • Handle customer concerns with confidence, including managing non-conforming material situations.

  • Calculate pricing across product grades and make adjustments within approved guidelines to support sales success.

  • Partner closely with Operations, Production Planning, and Accounting to keep orders moving and customers satisfied.

  • Determine and adjust transportation methods to optimize delivery performance.

  • Engage in occasional onsite customer visits to strengthen relationships and support ongoing business.

  • Jump in to assist your teammates and ensure coverage whenever needed.

  • Follow established policies and maintain a strong focus on workplace safety.

  • Show up ready to contribute — teamwork and reliable attendance are a must.

  • Take on additional responsibilities as the business evolves.

What You Bring

  • Bachelor’s degree in Business, Engineering, Science, or related field preferred — equivalent industrial or sales experience will be considered.

  • Strong communication skills — you’re confident interacting with customers and skilled at crafting clear, concise messages.

  • Prior experience in industrial sales, marketing, or quoting is a strong plus.

  • A natural curiosity and desire to learn the technical side of our products.

  • A mindset geared toward collaboration, results, and continuous improvement.

If you love turning challenges into opportunities and supporting customers every step of the way, this role offers the chance to make a measurable impact — and grow along the journey.

Job Tags

Temporary work, Shift work, Weekend work,

Similar Jobs

Georgia Staffing

2027 Truist Securities - Investment Banking - Summer Analyst Program (Internship) - Atlanta Job at Georgia Staffing

 ...Summer Analyst Program Overview The Truist Securities Summer Analyst Program will run for approximately 10 weeks in the summer months...  ...markets and clients, and gain experience in corporate finance and with investment banking products through on-the-job training... 

Cleanspark

Data Analyst Job at Cleanspark

 ...BitcoinMiner. We own and operate data centers that primarily run on...  .... We are seeking a Data Analyst Energy Analytics to join...  ...growing team. In this associate level role, you will help gather,...  ...infrastructure data systems. Experience with cloud data warehouses (e.... 

CData Software

PeopleSoft Financials Job at CData Software

1.Requirement ID:PeopleSoft Financials - Staffing Billing Architect :Role name:Enterprise ArchitectRole Description:Job Title: PeopleSoft Financials - Staffing Billing Architect The person will be responsible for assisting in the configuration of the Peoplesoft... 

Surgery Partners

Sterile Processing Tech PRN Job at Surgery Partners

 ...expected to lift up to 50 pounds or up to 150 pounds with assistance. May be expected to push or pull up to 500 pounds with assistance. Work is of medium demand; walking or standing most of the time while on duty. Visual Processing, Sterile, Tech, Auditor, Healthcare... 

Jefferson Capital Systems

Mail Clerk Job at Jefferson Capital Systems

 ...JOB SUMMARY The Mail Clerk's primary purpose is to provide support to the Legal Production teams. Responsibilities include processing incoming mail, preparing certified mailers, scanning documents, making copies and providing general office support as needed....