Job Description

Overview This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. Information we collect We may automatically collect some information when you come to our Site to help improve the Site and your experience on the Site. Automatic Anonymous Information We collect information about the computer or device you use, including software, internet service, and the internet address assigned to your computer. We also collect data about how you use our Site (times, duration, and pages viewed). This information is considered anonymous and, when shared with third parties, is not traceable to any particular user or used to contact you. Cookies Our Site uses cookies to remember you and to improve your shopping experience. Cookies may be tied to Personal Information. You can set your browser to decline cookies, but some Site services may not be available. Our company and trusted third parties may share anonymous versions of user information collected at this site for advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising We may use various technologies (mouse movements, keystrokes, pixel tags, third party analytics, third party reviews) and external companies to help collect information about our products or in-store experiences, which may involve cookies on our Site. Personal Information you provide You may give us Personal Information that identifies you (e.g., name, postal address, telephone number, email address, loyalty account number) and possibly username and password. Demographic data may be collected from surveys or third parties (e.g., age, gender, pets owned). Information you provide when you buy or use our products and services (including grooming, nail trimming, pet wash), create or update loyalty accounts, enter contests or sweepstakes, take surveys, engage on social media, and subscribe to newsletters or other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly collect personal information from children under 13 in violation of COPPA. If you believe we have collected such information unlawfully, please contact us. Use of Information When you submit Personal Information, you consent to our use of that information for purposes including: Operating and improving our Site, business, and services; maintaining customer databases and records. Providing customer service and responding to inquiries. Communicating about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and select partners (collectively, "Pet Supplies Plus Marketing Communications"). Finding products and services you may like based on past orders and activities. Sending business communications (including confirmations, invoices, notices, updates, product alerts, and administrative messages). Detecting and preventing fraud or illegal activity. Running contests, sweepstakes, programs, and surveys. Transferring Personal Information to third party vendors, consultants and other service providers ("Vendors"). Personal Information is captured in the United States for processing by Pet Supplies Plus and Vendors; US laws may require disclosure to government authorities. Combining Personal Information with information from third parties where allowed by law to improve marketing and the user experience. Meeting legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. Disclosure of Personal Information We do not rent or sell your personal information. We will not disclose your Personal Information to third parties for their own marketing purposes except as described in this policy or with your express consent. We may disclose Personal Information to third parties as described, including with your consent, to meet legal or regulatory requirements, to protect rights and safety, or in connection with mergers or acquisitions. We may share non-identifying or aggregated information as allowed by law. Information Choice and Access You can opt-out of Pet Supplies Plus Marketing Communications. You may also request access to or changes to your Personal Information and adjust preferences on how we use your information. To make requests, follow opt-out instructions in promotional emails or contact us with your details and the information you wish to access or change. If you opt-out of marketing communications, you may still receive business communications. Security of Personal Information We take reasonable steps to protect Personal Information against loss or theft and unauthorized access, but we cannot guarantee that disclosures will never occur. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please contact us. Changes/Updates to this Policy If we change how we use or disclose Personal Information, we will notify you and display the effective date of the privacy policy at the top of the page. Supplemental Privacy Notices for Select States Privacy Notice for California Residents This privacy notice supplements the information in our Policy and applies to California residents. It covers the categories of personal information described under California privacy laws and explains rights under the CCPA/CPRA. Information We Collect (California) Our site collects information that identifies or relates to a consumer or device and may include categories such as: Identifiers (e.g., real name, IP address, email address). Personal information categories under California law (e.g., name, address, contact information, financial information). Commercial information (e.g., records of purchases). Internet or network activity (e.g., browsing history, interactions). Other categories as applicable; some categories are not collected or are not applicable. Sources and Use We obtain Personal Information directly from you or indirectly from your activity on our site and may use it for business purposes described in this policy. California Rights and Requests California residents may exercise rights such as access, deletion, correction, opt-out of targeted advertising, and opt-out of sale, subject to applicable exceptions. For questions or to submit requests, contact us. We may deny requests with explanations and provide a path to appeal. Note that Personal Information does not include certain employee or contractor data, or information collected as a service provider. Other State Notices Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia This notice supplements our Policy and applies to residents of these states. Rights include confirmation/access, deletion, correction, opt-out of targeted advertising, and opt-out of sale. To exercise rights, contact us. We may deny requests and provide an appeal process. A designated agent may submit requests on behalf of residents in some states with proper verification. Get answers quickly by reading our FAQs or contacting your local store for assistance. #J-18808-Ljbffr Pet Supplies Plus

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